Deposit and Cancellation Policy
Deposits
All treatment appointments require a 20% deposit of the treatment price, applied as a booking fee which must be paid on the day of making your appointment.
Cancellation Policy
Full payment of packages is required on day of first treatment.
Packages are to be used within 6 months of purchase, unless extension granted by team members. There is a 2-week time period for refund processing and $200 fee for any refunds on unused handles. Package refund requests must be requested 14 days prior to booked treatment time. Packages cannot be transferred. The unused refund amount will be calculated on number of used handles on the original pricing structure, minus refund processing fees.
Reminder Service
We offer an SMS and/or Email reminder service which is sent to you 1- 2 days before your treatment appointment. Please follow instructions to confirm your appointment.
Packages
As we reserve the equipment and facilities especially for you, we require 72 hours notice to reschedule your appointment. A $200 fee will be charged for rescheduling with less than 72 hours notice as we have reserved equipment, rooms and team members for your treatment. Refunds will only be provided where required in accordance with the Australian Consumer Law. We do not provide refunds for any booking fees paid (20% of the treatment price) for change of mind. Whilst all due care and skill is exercised in treating you, ultimately it is your responsibility to determine if the treatment is right for you. Failure to show will result in forfeiting any deposit booking fee paid.
Appointment Time
To ensure that you receive the full service and to not interrupt the next client we insist that you arrive on time. If you are late we may need to reschedule your appointment as we may not have time for your treatment and the next client. In which case you will need to make another booking. Late arrivals will be considered a no show and the deposit may be withheld. Please arrive 15 mins prior to your schedule time to complete the paperwork, consent form and read through our treatment information prior to your treatment.
Privacy Policy
Beautiful Body Clinics monitors the privacy and confidentiality of personal information and unsures compliance to all relevant legislative requirements. We maintain the privacy and security of your personal information in accordance with the Privacy Act 1998.